Hi folks,Thought those in the community who are part of a small or medium sized business that is considering a migration to unified communications might find this recently published case study of value.  It describes how a small business, Fresh Direc...

For small and medium businesses (SMBs) there is a significant amount of market research indicating that these companies want a "phone system", but with all the advances in internet protocol (IP) based telephony systems, a phone system is not just a p...