Hello,This is pictured in the Social Miner documentation as the CCE script you need to make the Callback functionality work. We can't find anything that explains what the "VoiceCallback" Script node is or how to configure it.Has anybody configured th...
I have this code, which I have used for Finesse 10 and 10.5, works perfectly fine, I receive notifications any time a dialog is started (abbreviated for clarity):user = new finesse.restservices.User({ id: id, onLoad: handleUserLoad, onChange: h...
Did anybody solve this? What's the point of having an unauthenticated permalink, if I have to authenticate to access it?
I just want to display the report in a gadget, based on the team the user is a member of, making them authenticate is going to ...
The error looks like it is seeing your certificate ok, but whatever is in the SAN field is not matching the server you are connecting to. Might want to use keytool to print out the certificate information and see what is in your Subject Alternative N...
Here's what I found:Put this in your handleUserLoad function:dialogs = user.getDialogs({ onCollectionAdd: handleNewDialog, onCollectionDelete: handleEndDialog, onLoad : handleDialogsLoaded});That will call "handleNewDialog" every time a call comes...
Do you mean for the User or Dialog?User seems to be no problem. If I put in onLoad in the user.getDialogs(......) call, it fails every time if you call it from your onUserLoad callback. If instead you put the user.getDialogs(....) code in the onUserC...
Thanks, I'm not using IE8 or IE at all. I'm using Firefox and Chrome on a Mac. I did figure out that there seems to be a different way to initialize finesse.gadget.Config now. The old way I was using on 10.x was causing 11 to fail to initialize corre...
