steven.maas
Level 4
Level 4
Member since ‎02-18-2010
‎03-26-2021

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  • 14 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 5 Helpful votes Received
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Hoping someone has come across this in the past and can give me some direction.  Running UCCX 11.6.1; UCM 12.0.I have a UCCX Dialer that is running an IVR based predicative campaign. The call is being delivered to the contact as expected.  When the c...
I have several custom grammars (.grxml and .gram) that I am not able to get recognized from Nuance 10.I have hosted the grammars on both IIS and Tomcat and I get the same result.  I have updated the appropriate MIME types and restarted both the IIS a...
I have linked servers set up and I am able to successfully report off of the CVP Reporting servers.  I would also like to be able to use a similar process to provide custom reporting from Call manager 7.1(3).  Is it possible to set up a linked server...
I am using Cisco CUIS versiopn 7.5.(4) I have been able to successfully add a new reporting field in CUIS using the formula editor.  Here is the formula:[RowField]/Sum([RowField])  Gives me a percent of the total of the entire report.   This report ...
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Member Since ‎02-18-2010 09:09 AM
Date Last Visited ‎03-26-2021 12:03 AM
Posts 14
Total Helpful Votes Received 5
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