About timo.valimaki@hp.com

timo.valimaki@hp.com · 08-10-2017

Is it possible to filter out replies tweeted by my own Twitter account?By Default, it seems that if I have a Twitter Account feed configured and someone mentions my Account, these mentions are shown as unread contacts. If I reply to such a contact, m...

timo.valimaki@hp.com · 01-26-2017

How does Cisco UCCE Task Routing take MRD's max calls in queue setting into account or does it? Seems that at Socialminer level there's limit of 10 000 queuing tasks in total, but if there's multiple MRDs configured and some of those with lower max c...

timo.valimaki@hp.com · 08-10-2017

Hi,Yes, had a look at that option, but that would mean that I have to list agents handling social contacts, right? That would mean extra admin work.

timo.valimaki@hp.com · 02-02-2017

Ok. now it's crystal clear. Thanks!

timo.valimaki@hp.com · 02-02-2017

Hi,Thanks for quick response. Sorry, but I need to ask once more to get this clarified for good:"SocialMiner will continue accepting new tasks via the REST API and attempts to push them as MR tasks into the MR PG"-> Will attempt, yes. But MR PG will ...

timo.valimaki@hp.com · 02-01-2017

This answers partially. What happens if there's MRD with task limit of 1,000, 1,000 tasks already queuing in that MRD and there's still room left in SocialMiner's queue (10,000)?I mean, CCE will not accept new tasks for routing as concurrent task lim...

Member Since	‎03-02-2011 09:37 PM
Date Last Visited	‎03-03-2018 10:07 PM
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How to filter out my own replies from Twitter feed contacts?

Task Routing and Media Routing Domain "max calls in queue"

Re: How to filter out my own replies from Twitter feed contacts?

Re: Task Routing and Media Routing Domain "max calls in queue"

Re: Task Routing and Media Routing Domain "max calls in queue"

Re: Task Routing and Media Routing Domain "max calls in queue"