Posting a question from an IT Admin, received on Webex Teams:
"I've just invested in Webex for my small business....I want to get everyone turning their video on, but people are stuck in their ways and not changing their habits. Does anyone have any tips for how they changed their culture to stop the faceless conference calls??"
This is the million dollar question! We know using video makes meetings more fun, more engaging more inclusive and more productive - but how do we get our folks to actually turn it on?!?!?!
1. I'd think about the goal you are looking to achieve and create your communications and events around this. Clearly illustrating a use case for your adoption audience will help them see themselves and the benefit they can hope to achieve. Then shout it from the mountain tops in all the ways and places you share information: intranet sites, newsletters, lunch & learns, etc.
2. When leaders use video, other people will follow. Ask your water-cooler champions to turn video on for every meeting, get your department leaders to make video the default for their team meetings
3. Internally - peer pressure works. Start the trend. Join every meeting with video whether you're dressed up on Mondays or in a hoodie on Fridays. Ask your meeting friends why their video isn't on in a playful and friendly way. If you're meeting someone for the first time ask everyone to turn on their video even just to say "hi".
4. I've hosted "Host with the Most" contests to drive video use. I announce the contest to run for the month. Then i send out weekly leaderboard stats (from the video analytics in Control Hub: https://help.webex.com/en-us/n0rlwxe/Analytics-for-Your-Cloud-Collaboration-Portfolio). Then at the end - the hosts with the most video use get a free PTO day.
I've used this fun 30 day video challenge to start the moment in a grass roots way: https://ebooks.cisco.com/story/30dayvideochallenge
I've used the Meetings Adoption Toolkit for rolling out video to specific departments or to the whoel org: https://ebooks.cisco.com/story/meetingsadoptiontoolkit
This is the million dollar question! We know using video makes meetings more fun, more engaging more inclusive and more productive - but how do we get our folks to actually turn it on?!?!?!
1. I'd think about the goal you are looking to achieve and create your communications and events around this. Clearly illustrating a use case for your adoption audience will help them see themselves and the benefit they can hope to achieve. Then shout it from the mountain tops in all the ways and places you share information: intranet sites, newsletters, lunch & learns, etc.
2. When leaders use video, other people will follow. Ask your water-cooler champions to turn video on for every meeting, get your department leaders to make video the default for their team meetings
3. Internally - peer pressure works. Start the trend. Join every meeting with video whether you're dressed up on Mondays or in a hoodie on Fridays. Ask your meeting friends why their video isn't on in a playful and friendly way. If you're meeting someone for the first time ask everyone to turn on their video even just to say "hi".
4. I've hosted "Host with the Most" contests to drive video use. I announce the contest to run for the month. Then i send out weekly leaderboard stats (from the video analytics in Control Hub: https://help.webex.com/en-us/n0rlwxe/Analytics-for-Your-Cloud-Collaboration-Portfolio). Then at the end - the hosts with the most video use get a free PTO day.
I've used this fun 30 day video challenge to start the moment in a grass roots way: https://ebooks.cisco.com/story/30dayvideochallenge
I've used the Meetings Adoption Toolkit for rolling out video to specific departments or to the whoel org: https://ebooks.cisco.com/story/meetingsadoptiontoolkit
