hi team,
Screen become sluggish after co-browsing started, tested using IE 11 browser.
We are encountering lag issue (between agent & customer) during co-browsing from customer's web pages which consist of the following:
1) Web client application using jQuery.keyboard( https://github.com/Mottie/Keyboard/wiki/Setup)
2) Some web pages contain animation and GIF files.
The client wants to know is there any work-around to mediate this lag issue?
We have also a Cisco TAC case but TAC support is unable to help now.
Rgds, Lili Chan
