Steps:
- Login REM iOS client
- Keep observe the connection state and check the log.
Result:
App can not reconnected
Expected:
App should reconnected
Workaround:
Re-launch REM client app
Config:
REM server version: REM-10.6.1.10000-8
REM client SDK version: 2.1.31.1.1
Finesse version: 10.5.1
REM client iOS: 9.1
Here is the client log:
2015-11-22 12:17:45.402 Cisco Banking App[203:31241] ACB client SDK version: 2.1.31.1.1
2015-11-22 12:17:45.402 Cisco Banking App[203:31241] Scrambled Session ID:nrr:!!fc.igc.jf.iii:bggh!DJqFnJl!nFIrvHzFqHJyy?JuuzFl=5N4N-cEIIdaeh-bcJE-gaEj-Jdja-ejGcgeeGiJbc
2015-11-22 12:17:45.403 Cisco Banking App[203:31241] Session ID:wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98
2015-11-22 12:17:45.404 Cisco Banking App[203:31241] ***WEBSOCKET*** NTWK acceptAnyCertificate: 1
2015-11-22 12:17:45.404 Cisco Banking App[203:31241] ***WEBSOCKET*** NTWK: 1
2015-11-22 12:17:45.404 Cisco Banking App[203:31241] Created NSURLRequest: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 with timeout of: 7.000000
2015-11-22 12:17:45.405 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:45.405 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:45.446 Cisco Banking App[203:53342] [SR] Don't Use Cookies
2015-11-22 12:17:45.458 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:45.461 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x910c390> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:45.462 Cisco Banking App[203:31241] Scheduling reconnection attempt in 0.500000s
2015-11-22 12:17:45.964 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:17:45.965 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:45.965 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:46.013 Cisco Banking App[203:53666] [SR] Don't Use Cookies
2015-11-22 12:17:46.029 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:46.030 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x9197ea0> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:46.031 Cisco Banking App[203:31241] Scheduling reconnection attempt in 1.000000s
2015-11-22 12:17:47.033 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:17:47.033 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:47.034 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:47.082 Cisco Banking App[203:53665] [SR] Don't Use Cookies
2015-11-22 12:17:47.095 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:47.098 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x91990c0> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:47.098 Cisco Banking App[203:31241] Scheduling reconnection attempt in 2.000000s
2015-11-22 12:17:49.099 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:17:49.099 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:49.099 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:49.142 Cisco Banking App[203:53321] [SR] Don't Use Cookies
2015-11-22 12:17:49.156 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:49.158 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0xe8d8e0> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:49.158 Cisco Banking App[203:31241] Scheduling reconnection attempt in 4.000000s
2015-11-22 12:17:53.160 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:17:53.160 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:53.160 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:53.203 Cisco Banking App[203:53668] [SR] Don't Use Cookies
2015-11-22 12:17:53.217 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:53.218 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x926eba0> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:53.218 Cisco Banking App[203:31241] Scheduling reconnection attempt in 4.000000s
2015-11-22 12:17:57.219 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:17:57.219 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:17:57.220 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:17:57.263 Cisco Banking App[203:53665] [SR] Don't Use Cookies
2015-11-22 12:17:57.275 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:17:57.277 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x919d320> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:17:57.277 Cisco Banking App[203:31241] Scheduling reconnection attempt in 4.000000s
2015-11-22 12:18:01.279 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:18:01.279 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:18:01.280 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:18:01.333 Cisco Banking App[203:53668] [SR] Don't Use Cookies
2015-11-22 12:18:01.348 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:18:01.350 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x9272060> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:18:01.351 Cisco Banking App[203:31241] Scheduling reconnection attempt in 4.000000s
2015-11-22 12:18:05.352 Cisco Banking App[203:31241] Attempting reconnection...
2015-11-22 12:18:05.353 Cisco Banking App[203:31241] Creating websocket to <NSMutableURLRequest: 0x9182d50> { URL: wss://58.248.15.222:9443/gateway/websocketcall?appkey=FWGW-8fbb7063-98af-40f1-a710-61d8466d2a98 }
2015-11-22 12:18:05.354 Cisco Banking App[203:31241] SocketRocket: Allowing connection to any root certificate
2015-11-22 12:18:05.404 Cisco Banking App[203:53666] [SR] Don't Use Cookies
2015-11-22 12:18:05.418 Cisco Banking App[203:31281] CFNetwork SSLHandshake failed (-9800)
2015-11-22 12:18:05.420 Cisco Banking App[203:31241] Websocket <SRWebSocket: 0x92741a0> failed with error:Error Domain=NSOSStatusErrorDomain Code=-9800 "(null)"
2015-11-22 12:18:05.420 Cisco Banking App[203:31241] No more reconnection attempts.
2015-11-22 12:18:05.421 Cisco Banking App[203:31241] ***WEBSOCKET*** CLOSE
