07-27-2016 10:33 AM
Hello. I have an environment with strict browser requirements in which IE11 must be used, and the web portal must use IE11's Compatibility View. When I attempt to use the REM plugin on a site using Compatibility View, the plugin fails to load. The IE console logs just say "waiting for the BHO", and I'm never prompted for camera or mic access, and the UC never initializes. I've been able to reproduce this using both my app, and the out of the box "assistsample" app. Anyone know if this is supported?
Solved! Go to Solution.
08-04-2016 07:50 AM
Hi Bradley,
Unfortunately REM doesn't support IE in Compatibility mode.
The REM IE plugin only supports IE 11, putting IE 11 in compatibility view effectively downgrades IE to an unsupported version.
Regards,
Rob
07-27-2016 10:35 AM
I should add that the same code in the same environment works fine when the sites are not added to the Compatibility View list in IE.
08-04-2016 07:50 AM
Hi Bradley,
Unfortunately REM doesn't support IE in Compatibility mode.
The REM IE plugin only supports IE 11, putting IE 11 in compatibility view effectively downgrades IE to an unsupported version.
Regards,
Rob
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