Call Control

We have two CUBE routers and use TCL IVR to handle some of the inbound SIP call.While testing we found that , if the caller disconnects while the message is being played , the transfer is still initiated and target phone rings for few seconds [ 6 rin...

Hi,We are using cisco jtapi api, while calling a invalid number i am getting the following exception,com.cisco.jtapi.PlatformExceptionImpl: Could not meet post conditions of connect()at com.cisco.jtapi.CallImpl.connect(CallImpl.java:1115)at com.cisco...

When I try to load the JTAPI test tool, I get the following "17 more..." message at the bottom here. Anyone know how I can run the test tool? I have tried on my mac, on windows xp and below on ubuntu. I am using the following version of the jtapi tes...

I have a 2901 with IOS 15.0(1r)M16 with CME (telephony services version 8.6), And I have been trying to emulate the way Nortel manages pin numbers, and so far, I think the only way of achieving this on the CME, is to have a custom script to capture t...

Hello, one of our customer has installed Cisco TSP 10.5 (2.5) on his local Windows 7 64 bit system to controll Cisco IP phones for using a dialer application.Customer now has the problem that Cisco TSP somtimes becomes unresponsive after a restart or...

Hi! I have a problem on CUCM 7.1.5 with EM authorization. Case:User logon on phone A with address B.JTAPI application starts and successfully adds observers on phone A and address B. Application receive events.User logoff from phone A.User logon on p...

The call is expecting 16 bytes, the class in the header is 12 bytes.Version: 10.5.1.10000-7Using Cisco TAPI TSP 64-bit and the headers with that Applications \ PluginError message in TSP debug log:14:53:09.603 |   CSelsiusTSPLine::DevSpecific() [0x00...

Hello,I have TCL code which does db query and add the retrieved data to custom sip header.However we have found that during leg setup header gets truncated, i.e we do not get full data in header.As far as  I am aware max length of header is 256 chara...

Router is busy with some 100 script-controlled calls.Entering "show call application voice"  crashes the router, no crashfile is producedSystem was restarted by address error at PC 0x5483043C, address 0x5483043C at 13:54:01 CEST Sun Jun 14 2015C2951 ...

I have a call between to parties A and B.  B consults to a route point C.  Sometimes we get what jtapi events out of order.  We get CallCtlConnOfferedEv on the route point before we even get Held on the main call.We expect this order, more or less:Ca...

Hi Cisco Community,I'm in my research phase of trying to design a Cisco Jabber deployment across multiple CUCM clusters in the U.S and Global locations.For instance, this is what I'm trying to solve forCisco Jabber Users associated with Asia-CUCM Clu...

Hi,Our application is generating DTMF on answer of the call. If we are making call from PSTN and SCCP devices then DTMF digits are heard by other end but if we are making call from 9971 which are not observed (not in cucm app user) then DTMF digits a...