Call Control

I am working with a vendor that I currently have setup with an application user that is able to pull names and extensions from CUCM 9.1.2.  What they are telling me is they cannot pull the MAC address information from the jtapi integration so they ca...

Hello Team,Can you please tell us what will be application behavior if we are deploying 32-Bit JTAPI library on 64-bit application server?Regards,Umesh

Hello Team,Can you please suggest JTAPI Matrix for one application server? I got CUCM SRND for maximum CTI device supports.Is there any HW specification recommended by Cisco for JTAPI application server and number of devices/profiles supported?Thanks...

Need procedures on the JTAPI upgrade. Need top install new versions on  our Peripheral Gateways. CM recently upgradedAny help please

I have a TAPI application running in production that restarts every morning and opens a number of lines to monitor. This had been running fine up until a couple days ago and now lineOpen() is failing for every line with the error LINEERR_RESOURCEUNAV...

Dear Team,I met a problem that when I using the interface to set the extension mobility on ipphone, when I using the call manager(10.0.1-10000-22) is ok. when I change to using the call manager of 10.0.1-13010-1,It can not be set on ipphone by interf...

About four years ago I posted an inquiry on the (now expired) Cisco Dev Forum asking about Cisco VXML platform's support for "whole call recording" (WCR), and the answer I got then from the gateway team was "No, WCR is NOT supported by the Cisco VXML...

Hi Team,     I am from DFT Team , we are building Click To Video solution from browser. We were able to establish video call between Browser and phone.Steps we followed to make video call:1. User will logged into our application using CEC Id and pass...

Hi,Is there any API available to promote from silent monitoring to Barge?If not what are the ways to promote silent monitoring to Barge feature.Regards,Umesh