Call Control

In my application I place a call from a CTI port to an extension. When that extension answers I try to conference that call into another existing call using the lineDevSpecific callJoin functionality. I keep getting a LINEERR_INVALCALLHANDLE response...

We will be connecting a number of fax machines using ATA-187 boxes.Whilst the boxes work and can be seen in CM we can't see them through JTAPI.If they are not supported is there any work around to get basic call events from such a device, or are ther...

Dear All,I am monitoring device SEPDUMMYDUMMYDUMMY.But at the start of my application, device is not connected to CUCM. Therefore I got Not in providers domain error.After some time I connected that device to CUCM.My question here is how my applicati...

Dear All,I am facing an issue.I want to check whether some device/address is in talking state or not.I am using "if(((CallControlTerminalConnection)terminalConnection).getCallControlState() == CiscoTerminalConnection.TALKING )"for my purpose.But I am...

I have several operators that need a variable amount of time for reversion -- can TAPI override the Clusterwide setting for Call Reversion Timer. I am using 7965s with CUCM 8.6 and the individual Call Park Reversion setting for the line appears to on...

Hi,I have SIP Device, but I can't see the Address in the JTAPI Test Tool,I don't know whether beacuse of "Device is not trusted" this causes？The CUCM configuration:3rd SIP PhonesDirectory NumberEnd UserJTAPI Test ToolThanks in advance

Dear,I am getting same callID for different calls.I am using call.getCallID() to get call ids.How can I get unique call id for each call?Regards,Ashish Nijai

I have a client that has some wireless phones with Jabber client.  I have an application similar to this:  Our audio stations are located throughout the store.  A customer can push a button on the audio station and that will trigger a message to the ...

Dear,A CTI User can monitor CTI enabled terminals/addresses which are registered under that user. A super provider can monitor any CTI enabled terminals/addresses under particular CUCM.Can we get information about users or super providers which are c...

Does the IP Communicator soft phone support the silent call monitor functionality in TAPI? How about the join feature? I can't seem to get either to work with my application.Thanks,Ben

Hi team, how can i configure on Media Sense to recording seletive calls ?How steps i have to do.Thanks,Thiago

Hi Support,I have found pieces of information about this, but i am at the point where i need to ping you for an answer or for the link to the correct doc. However, i would much prefer if someone could clearly explain here...I have wrote an Applicatio...

Hi Support,Is there a limit to the number of devices a single TAPI application (using a single TSP) can receive Call Events for? I have completed an Application where i enumerate (open and monitor) all the Line devices assigned to my user in CUCM and...

Dear, I am using Cisco JTAPI to monitor extensions in Cisco UCM.I found strange bbehaviorof JTAPI while dialing from JTAPI monitored device.The call pattern must be like Offered->Dialling->Answered->Disconnected.Instead I am getting call events like ...