07-18-2014 03:16 AM
I got exceptions while using JTAPI application.
Exceptions are as below:
InvalidStateException:Handle is unknown to the system
PlatformException:Handle is unknown to the system
What is meaning of message Handle is unknown to the system?
Why there is same message for two different ecxeptions?
Please elaborate.
07-22-2014 06:39 AM
Hi Ashish,
It is mentioned in the section New error code in CiscoTermRegistrationFailedEv of Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) as follows:
This event is sent to application when TerminalRegistration fails for some reason. The return value of getErrorCode() interface indicates the type of failure. On receiving this event, application should try to reregister the Terminal. In this version a new return value is added to this interface. CiscoTermRegistraionFailedEv.UNKNOWN is introduced in this version to handle unknown failures.
Hope this is what you are looking for.
Thanks and Regards,
Geevarghese
07-22-2014 06:59 AM
Thanks for reply.
I am using CUCM 9.
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