Unable to boot IOS XE image ISR 1100 Series

[Rajesh11735]

Hello Everyone, 

I tried to boot the latest stable IOS XE image (c1100-universalk9.17.09.04a.SPA.bin) from Cisco site on a 1121 router, but failed due to Integrity check. The MD5 checksum in the Cisco site and the downloaded file matches correctly.
I keep the boot sequence from the more recent image to the file which came along with the device as below. But the router is not able to load the first 2 images and once we get to ROMMON mode and enter boot> command, it takes the default image (17.02.02.SPA.bin).

boot-start-marker
boot system flash:c1100-universalk9.17.09.04a.SPA.bin
boot system flash:c1100-universalk9.17.09.03a.SPA.bin
boot system flash:c1100-universalk9.17.02.02.SPA.bin
boot-end-marker

Any suggestions on this will be much helpful.

Logs:

........

Located c1100-universalk9.17.09.04a.SPA.bin
######################################################################################################################################################################################Truncated output
############

Package header rev 3 structure detected
IsoSize = 413193820
Performing Integrity Check ...
Integrity Check Failed:
calculated 99499E11:5A0A1401:2C05A45F:C5E53D06:A388B738
expected 1827E115:5DC90705:310321F2:9EDE3F02:3FEF5741
Failed to boot file flash:c1100-universalk9.17.09.04a.SPA.bin

Best Regards,
Rajesh Kumar

[Leo Laohoo]

Post the complete output to the command "dir". 

Cisco ISR & ASR 1k Routers: IOS-XE/Firmware Upgrade (Install Mode)

[Rajesh11735]

Hi Leo,

Please find the output below. I will execute the steps prescribed in the attached article of yours when I do the IOS XE upgrade on the next device.

Directory of bootflash:/

64129 drwx 36864 Dec 12 2023 16:48:39 -05:00 tracelogs
120241 drwx 4096 Dec 5 2023 15:14:34 -05:00 license_evlog
14 -rw- 30 Dec 5 2023 15:14:22 -05:00 throughput_monitor_params
11 -rw- 1364 Dec 5 2023 15:13:28 -05:00 mode_event_log
48097 drwx 4096 Dec 5 2023 15:13:06 -05:00 .installer
56113 drwx 4096 Nov 28 2023 14:53:56 -05:00 .prst_sync
19 -rw- 467090432 Nov 28 2023 14:34:29 -05:00 c1100-universalk9.17.09.04a.SPA.bin
72145 drwx 4096 Nov 27 2023 15:28:12 -05:00 .dbpersist
40082 drwx 4096 Nov 27 2023 14:52:57 -05:00 pnp-tech
80161 drwx 4096 Nov 27 2023 14:06:31 -05:00 pnp-info
16 drwx 4096 Nov 27 2023 14:02:46 -05:00 lost+found
15 -rw- 604409868 Jun 16 2023 16:06:19 -04:00 c1100-universalk9.17.03.05.SPA.bin
144289 drwx 4096 Jun 16 2023 15:58:46 -04:00 iox_host_data_share
8017 drwx 4096 Jun 16 2023 15:58:28 -04:00 .attrib
128257 drwx 4096 Jun 16 2023 15:58:26 -04:00 guest-share
136273 drwx 4096 Jun 16 2023 15:58:04 -04:00 core
88177 drwx 4096 Jun 16 2023 15:58:00 -04:00 onep
40081 drwx 4096 Jun 16 2023 15:57:18 -04:00 virtual-instance
13 -rw- 1923 Jun 16 2023 15:57:11 -04:00 trustidrootx3_ca_092024.ca
12 -rw- 20109 Jun 16 2023 15:57:11 -04:00 ios_core.p7b
168337 drwx 4096 Jun 16 2023 15:57:00 -04:00 gs_script
104209 drwx 4096 Jun 16 2023 15:56:37 -04:00 .rollback_timer

2968264704 bytes total (1723850752 bytes free)

[Leo Laohoo]

The filename "c1100-universalk9.17.09.04a.SPA.bin" is corrupt.  The file size is "467090432" but in the Cisco website, the file size should be 685020580.  

Go to the Cisco website and download the file again. 

Use Install Mode to upgrade the firmware of the router.

[Rajesh11735]

Thanks for your inputs, Leo!

I will verify this next time when I do the firmware upgrade and update it here. 

Best Regards,
Rajesh Kumar