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CreateUser Password Error 030056

gigurtsis
Level 1
Level 1

Hi All,

I've been having some problems creating a user using the XML api, and was hoping someone would be able to help. I'm trying to create a user with a standard password that is set to required a forced change on logon.

The XML request always fails, with the error: Site Admin cannot set password for user , ExceptionID: 030056

I'm using the same password thats manually entered when users are created, so I can't se why I get that error. I've checked the documentation, and the only relevant part is the password element definition, that has 'Do not allow site administrator to input password for other hosts' as a setting that will cause this exception, but I can't see that settings anywhere in the WebEx Administration tool.

Here's our WebEx site info:

Service version: WBS30

Page version: 30.1.1.10003 E

Application version: 30.1.0.10038

Any help would be greatly appreciated.

Thanks,

Nick

1 Reply 1

mifierro
Level 4
Level 4

Greetings! "Do not allow site administrator to input password for other hosts" is not available to change via the web administration page. You need to contact WebEx technical support to have this option changed.

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Michael