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add users to spark room in bulk

kforshee
Level 1
Level 1

is there a way to add users to a spark room in bulk?

1 Accepted Solution

Accepted Solutions

Not sure why Karl couldn't access the link above, but should be able to. In any case, please use https://collaborationhelp.cisco.com for the latest information. help.webex.com is no longer maintained.

Karl, you're looking to add users to a space in Spark, right? Power Pack no longer works, as you said. The CSV option above is for adding users to Cisco Spark Control Hub (ie. invite them to use Spark, not add them to a space).

The only built in/native option I know of is to use the web client to add or invite up to 50 users:

https://collaborationhelp.cisco.com/article/en-us/rxbhdr

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6 Replies 6

gbekmezi-DD
Level 5
Level 5

Have you tried https://sparkpowerpack.com?

I did, but for some reason that feature was disabled.

keglass
Level 7
Level 7

Please see this document for more information on adding users to Spark rooms in bulk

Add Multiple Cisco Spark Users with the Bulk CS... | Cisco Cloud Collaboration Help Central

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

Hi Kelli:

Thanks for the reply.

A couple of questions:

1)      Is this document referring to adding Spark users from a user admin standpoint or connecting users to a Spark Team or Spark room. ( I actually need to do the 2nd scenario).

2)      I opened the document and clicked on the link in the document, but when I try to login I get a message stating that I am not authorized.  How do I get access?

Thanks,

Karl

**edited by moderator to remove contact information

Karl,

You may need to be a Spark administrator to access that.

When you say the feature was disabled - in reference to the spark power pack - did you contact support for help? If you look under "resources" in the upper right corner or that page, you'll see more information about support contacts and help.

Not sure why Karl couldn't access the link above, but should be able to. In any case, please use https://collaborationhelp.cisco.com for the latest information. help.webex.com is no longer maintained.

Karl, you're looking to add users to a space in Spark, right? Power Pack no longer works, as you said. The CSV option above is for adding users to Cisco Spark Control Hub (ie. invite them to use Spark, not add them to a space).

The only built in/native option I know of is to use the web client to add or invite up to 50 users:

https://collaborationhelp.cisco.com/article/en-us/rxbhdr