From my organisation I can not call particular external sip uri some abc@xyz.uk (I can call other external sip uri's) but NOT this one.
Test 1: From a webex board device an external call to this particular sip uri fails
We also have Hybrid call connector.
Test 2: I turned OFF the call connect/aware service for myself on the portal and using webex team app I dial the same above uri and can join the external meeting fine.
Test 3: As soon as I turn ON the call connect/aware service for myself on the portal and using webex team app I dial the same above uri I can NOT connect to the meeting. It says "that SIP uri is not available"
Did anyone got same problem.
Thanks in advance.