Cisco Jabber "Phone Services Only"

[Imran Irshad]

Hi,

I was using Cisco Jabber on iOS/Android devices using "Phone Services Only.  and it was working smoothly.

after updating Jabber,when i try to login with credential then it is showing "Format not correct. Use username@example.com 

while i was using  username@192.168.1.100.com and it was successfully signing but now Format not correct. Use username@example.com 

[Jonathan Schulenberg]

The format you were using previously was never supported. Either specify the server manually at signin or properly configure Service Discovery:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_planning-guide-for-cisco-jabber-12/cjab_b_planning-guide-for-cisco-jabber-12_chapter_0101.html

[Imran Irshad]

Thank you Jonathan,

Actually it was working perfect even i updated to new version in iOS/Android. i got issue after logoff and tried to re login.

anyway thank you