Cups call feature unavailable

[mamemor.diagne]

Hello Community,

I install cups 8.5.1-10000-26 with cucm 8.5.1-11900-21. My ldap integration with cups work, i can search and find contact on jabber, send and receive text with chat but impossible to place call because call feature appears but not unavailable.

Need help

Mame Mor DIAGNE - FRANCE

Sent from Cisco Technical Support Android App

[Jaime Valencia]

Have you created the CSF device and correctly associated it to the user/device/line??

If not, review either the CUPC/Jabber admin guides to do such task.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[mamemor.diagne]

csf is created on my cucm and associated to my end user as a controlled device like udp....
But my jabber/device is not registred always can see unknow/unknow from cucm. After open jabber client under window i have an icon and 2 choice
1 - use my compture for call
2 - or use my phone for call.

After adding csf i can see new feature video avalaible under options/video.
But cant place call always.....

Sent from Cisco Technical Support Android App

[mamemor.diagne]

Thanks, it working !
Just follow your idea and my problem is solve.



Sent from Cisco Technical Support Android App