Error in IE on cisco WebEx 2.5 meeting scheduling

[Viktor Iesypenko]

Hi.

We have updated our CWMS from 1.5 to 2.5 version. After that we get error in IE browser (any version, java and security settings) on meeting scheduling after clicking "Schedule it!"

SCRIPT438: Object does not support property or method "trim"
scheduler.js, string 889 symbol 3

In Firefox all works excellent

Have anyone the same issue?

Best regards,

Viktor

[dpetrovi · Accepted solution]

Hi Viktor,

Do you have CWMS 2.5.1.3009 deployed? If yes, there is a regression bug: CSCut48520 "Schedule It" button fails to work on Internet explorer. This bug is fixed with a hotfix 1 for CWMS 2.5 MR3, and the fix will be resolved in 2.5 MR4 that is coming out on 04/24. 

If you can't wait until MR4 is out and want to get a hotfix, please reach out to TAC.

-Dejan

[Viktor Iesypenko]

Hi, dpetrovi

Thank you. We'll try to update new version and I'll inform you about results

[dpetrovi]

Thank you, Viktor. I'll wait for an update.

-Dejan

[Viktor Iesypenko]

Hi, Dejan!

We've update our WebEx to MR4 and now button worked in IE!

Thank you!

Best regards

Viktor

[dpetrovi]

Great news, Viktor. I am glad we were able to get the issue resolved.

Have a great week.

-Dejan