12-07-2017 05:26 AM - edited 03-17-2019 07:13 PM
Hi All ,
Its mandatory to Audit/Monitor IM/File transfer Messages as per our organization policy.Like Trigger security incident if there any unprofessional languages or confidential data used in the chat
Message archiver service can provide Audit/Monitoring functionality using External Data (SQL server) ?
Do we have any third party compliance server available which is supported by cisco IM & presence server for the All the Audit/Monitoring purposes ?
12-07-2017 07:08 AM
Either one is supported, if you use an external DB it would be your responsibility to come up with a way to pull the data from the DB in a format you can use (SQL queries, web page, etc.)
If you buy a 3rd party compliance, those usually already have that, and many other features.
12-07-2017 07:13 AM
Please provide Cisco recommended third party compliance server for Cisco IM & presence Server
12-07-2017 08:38 AM
There is no list of recommendations, there are options, you can search CSC for some options people are using, I know Verba is a popular one and has a lot of added features.
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