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Im Presence 11.5 add Usera error

Matiaa9223
Level 1
Level 1

Greetings.

I just install a new IMP 11.5 and when i try to add Users from my CUCM , I dont saw it in the IMP.

My service a Cisco Sync agent failed after started it.

My SIP Trunk Its working good, and taking in TCP.

What other think it can be?

 

 

 

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Have you already tried restarting the sync agent?

HTH

java

if this helps, please rate

##- yes, i event tried to reinstall the
IMP -##

Obtener Outlook para Android<>

Yes. I even tried to reinstall the IMP

Jaime.

I Still have the same problem. I Update the versión of the Cucm AND IMP to the 11.5su5

If it help in the dashboard of the IMP it show Sync Status AXL failure.

The question Its...

Where i can find the AXL user that Sync IMP to Cucm?


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