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Message notification behavior on multiple devices

dandiep.mtl
Level 5
Level 5

Hi,

Is there a good description of the expected behavior with message notifications when someone has Spark on multiple devices (Windows/Mac desktop, iPhone and iPad) ? It appears that when someone is on their desktop client and has a particular room selected, new messages that arrive (are automatically marked as read and) don't result in notifications on their iPhone/iPad. Is there an inactivity timeout period for the Spark desktop (whether the client is minimized or not) ?

Thanks,

Daniel

1 Reply 1

lbeason
Level 4
Level 4