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Webex Teams new features banner blocks app

gamalielrs
Level 1
Level 1

Customers have been reporting that the banner announcing new features don't allow to work with the Webex Team app, has anyone else experience this problem? this banner takes up to 5 minutes to dissapear it self and there is no way to remove it manually, no close button, esc key take no action, etc.

Webex banner.jpg

3 Replies 3

George Thomas
Level 10
Level 10

Not sure if its locale related but I was able to click through it twice and it gets removed.

Please rate useful posts.

I am facing the same issue. Unfortunately, clicking on it twice did not help in my case.

Gilmar Silva
Level 1
Level 1

A co-worker found how to close it.

There is a circular button (almost imperceptible) in the rigth side.

In the image bellow you will se a label "Concluir" (that means "conclude" in portuguese).

The version is 3.0.8621.0.

WebexBanner.jpg