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CAD sizing

garry-baker
Level 1
Level 1

Hi Guys,

 

I have a client who wishes to lock the size of CAD as it appears on the desktop. They essentially want to have CAD appear at the top of the screen at a certain size and it not to be altered. I have looked at the agent.cfg file, but there doesn appear to be a way of doing this?

 

Regards,

Garry

4 Replies 4

Chakshu Piplani
Cisco Employee
Cisco Employee

Trying to understand your query, you don't want agents to have the privilege to modify the size of the CAD window?

If that's the requirement its currently not available.

Yeah, you can't do that.

What you could probably do is create a browser based app or a third party app using the Finesse API that would behave how your customer wants it. Nice bit of dev work for you ;-)

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

thanks for the response guys. i didnt think it was possible, just thought i would double check.

 

 

No problem...

Please remember to rate useful replies, and mark questions 'answered' as appropriate to highlight useful content.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!