Cisco finesse user permissions

[Badar Ali]

Hi All,

Context: I am making an XMPP connection via using Cisco Ajax XMPP Library(CAXL) with finesse. In order to get the user with the username, I am calling the get user API with admin credentials (cf admin), I know that we can call the user API with user creds as well but in that case, sometimes the API wouldn't provide a response but for admin the response was consistent.

I have placed the admin creds in my config file which is a security concern, I wanted to know if there is any other type of role that I can create that is able to access the user API?

Regards,
Badar

[Thomas G. Johannesen]

Hey

It is only the user itself or a Admin account. Sorry

User—Get User - Finesse - Document - Cisco Developer

Security Constraints:

Agents can only get their own User object. Administrators can get any User object. To get the User object, a user must be signed in, or provide valid authorization credentials when challenged.