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cisco social miner facebook issue

i had configured a facebook fan page feed in social miner and authenticated successfully.I then added it to a campaign. after that i posted a comment on the facebook wall. I couldn't get any details from cisco social miner when checking for the results in home page for selected campaign

 

can anyone help me in resolving this issue? Any feedback would be appreciated?

2 Replies 2

fayiz husain
Level 1
Level 1

I am having the same issue. Please let me know if know the fix.

Hello Fayiz,

 

What is the version you are using?

 

Regards,

Shabeer