Finesse Development

[vincent.stng]

In Finesse Administration page , there is a gadget in Desktop Layout for supervisor       /desktop/gadgets/TeamPerformance.jsp     

Could I make change to this jsp?

[keglass]

Check out the Cisco Finesse Admin Guide for more information. Here is a link to the "Manage Desktop Layout" section.

Cisco Finesse Administration Guide Release 10.5(1) - Manage Desktop Layout [Cisco Finesse] - Cisco

Also, you can find additional information and product resources in the Cisco Support Community.

https://supportforums.cisco.com/

Kelli Glass

Moderator for the Cisco Customer Communities

[jlamon001]

I too would like to export this gadget to then make changes. Did you ever figure out how to access it? It has reporting in it that is not available in any of the CUIC reports so I would like to see the code on how they are doing it.