How to pass Cisco data(ICM/CVP) to another ACD(Genesys) with AT&T

[smeegada1]

How to populate/pass the microapp.uui and send that out to another ACD (Genesys) and have them receive this data in the ISDN UUI field.Any detailed set by step is really appreciated like How to set in ICM/CVP, Setting in UUI fields?

[david.macias]

Do you really mean ISDN UUI? Is the Genesys on ICM?

david

[smeegada1]

ISDN UUI

[smeegada1]

Hi, Any info on this is really appreciated.Do we have to do any changes on CVP Call server settings?