ā01-02-2012 10:04 AM - edited ā03-14-2019 09:06 AM
Thanks.
ā01-03-2012 12:44 AM
Below snippet from ICM 7.5 SRND that tells you what codec the dialer supports on its different legs, you can configure the device pool on the your VIP 30 phones accordingly.
The Unified Outbound Option Dialer should be co-located with the Unified CCE PG and the Unified CM
cluster (including the voice gateway). Because the Dialer supports only G.711 mu-law, you might have
to allocate large blocks of WAN bandwidth. Even though the Dialer does not support G.729, it is possible
to support G.729 for the customer-to-agent portion of the call. This type of configuration is supported
without requiring the use of transcoders.
In this deployment, the Dialer advertises G.729 capability (although the Dialer does not truly support
G.729). This permits the reservation call from the Dialer to the agent to be completed. The call from the
Dialer to the customer must be G.711; however, the customer call is then transferred to the agent and the
call is renegotiated to G.729.
Hope this helps
Shirish
ā01-03-2012 10:23 AM
Thanks for this information, I need to used the transcoder between customers and and vxml gateway my campaing outbound transfer to IVR that IVR I am using CVP 7.0.2 with vxml gateway to play prompting but this port dialers said that support g729 to cucm and cucm never using that transcoder in calls, this is problem. I side remote in wan do not support codec g771 for reason of bandwidth.
Thanks
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