looking for a report that provides all incoming telephone numbers??

[pasquale.brancati1]

Hello,

I'm wondering if anyone can help me. I'm using Cisco Unified CCX Historical Reports and trying to find a report that provides me the list of all incoming telephone numbers for a pre-determined time frame.

I'm looking at this report to help me management the flow on incoming calls that are coming in from the same telephone repeatly throughout the day.

 Any and all feedback is appreciated!

Ty

Pat

[telephoneguru]

Call reporting provides useful data to improve your business’ performance. Whether it’s looking at the duration of sales teams’ calls or providing the contact details of all of your missed calls, call reporting has the ability to significantly improve results.

phone system cabling

[Dan Lukes]

Feedback forum is dedicated to other topic. See description for details.

I moved this thread to more appropriate community.

[Aaron Harrison]

Hi

You can run a 'Detailed Call by Call CCDR' or 'Detailed Call, CSQ Agent' to get this type of info.

Regards

Aaron

[Deepak Rawat]

Hi Pat,

Please find attached the Historical Reporting Guide that gives detail about all the reports which come bundled with UCCX:

Regards

Deepak