cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
439
Views
5
Helpful
3
Replies

Making UCCX menu with 12 options.

hossein izadi
Level 1
Level 1

Hello,

 

May be this is something simple. I am having "Menu" in my UCCX script. Is it possible to have two digits number in a filter section of Menu.

Like I want to have prompt say for X press 1, for Y press 2 .... for M press 12. Is it possible to add 12 as an option here?

 

Thank you,

 

 

3 Replies 3

You will not be able to use a menu, you'll have to use a get digit string step and then a bunch of if statements to figure out what was pressed. My recommendation is for you not to do this and to have a submenu or two.

 

david

+5 David, that was my answer to the same question recently - from the same poster I believe..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Maybe she/he is looking for a 2nd opinion. Ha.

 

david