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Outbound Option Custom ANI

Angelina Talley
Level 5
Level 5

We had a customer request come through to be able to set a different ANI for the outbound dialer calls (to show as caller ID on the dialed customer's phone). I know that we can set this on a per-campaign basis, but I'm looking to see if anyone out there has a creative way to change it at dial time.

This is a fresh install of the SIP dialer on 10.5. 

Thanks!

1 Reply 1

Gergely Szabo
VIP Alumni
VIP Alumni

Hi, 

actually, you can loop back the call to the CUCM and let it run through a Routing Rules engine (CURRI) - it is able to set the ANI on a per call basis, but you'll have to build a service that accepts requests and responds to them. 

G.