The sandbox of Unified Contact Center Enterprise always shows the error "Finesse is out of service."

[williamzhang99]

Hi guys,

I reserved the sandbox of Unified Contact Center Enterprise. But when I open the desktop application from the url "http://10.10.20.60/desktop/container". It always shows the error "Finesse is out of service.".

Does anyone meet the issue?

William

[cvanitterbeeck]

Did you try with the fully qualified domain name?

Finesse is sensible to that I think ... might not help, but try it though

[williamzhang99]

Hi. We have worked out through restarting the service.

Thank you.