09-20-2017 09:56 AM - edited 03-14-2019 05:36 PM
Hi, All,
Over the past 6 months, we have been experiencing random CVP VXML server JVM thread spikes in our CVP 10.5 environment. The threads will continue to increase and will not decrease without a stop and start of the VXML server.. Initially there are no impacts to the caller, but within 1 - 7 days the threads will increase to the point where the JVM performance is impacted and if left alone will cause an out of memory exception. At this time, we cannot find a pattern to the increase in threads.
Here are the symptoms that we have been experiencing:
Has anyone else experienced or is experiencing similar issues and can provide any insight as to how to troubleshoot or resolve the issue?
Thanks for the help!
09-20-2017 01:00 PM - edited 09-20-2017 01:51 PM
Hi
If you are creating any http or jdbc connections, ensure that you are closing them .
Methods may differ from API to API but those connections should be closed .
If you are hitting any exceptions, one should close those connections either in the "catch" segment or at "finally" as a good practice.
Regards
Birendra Hansda
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