08-30-2018 09:06 PM - edited 03-14-2019 06:27 PM
Hello,
We found that someone has deleted Team from ICM 11.6, is it possible to track which user deleted the team ?
Best regards,
Vinod
08-30-2018 11:15 PM
you can refer this query (quite old but same works for you). use dumpcfg tool
https://community.cisco.com/t5/contact-center/option-to-find-who-changed-skill-group-of-agent-in-icm/td-p/1538432
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