UCCX with SRTP

[Leonardo Santana]

Hi,

UCCX 11.6 doesnt support SRTP right?

Only the 12.5 and above:

https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/datasheet-c78-743226.html

Am i r

[Thomas G. Johannesen · Accepted solution]

Yes

[M02@rt37 · Accepted solution]

hello @Leonardo Santana,

UCCX11.6 does not support SRTP. If you have Mediasense integration with CCX, SRTP will be for BiB audio call recordings only.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_6/design/guide/uccx_b_uccx-solution-design-guide.pdf