WFEngineService has CPU running at 100%

[dolah]

I upgrade my os to veriosn 2000-4-2sr15 last night and now the WFEngineService is running the CPU at 100%.

The call center has not reported any anomolies.

Any suggestions? Is that a process that I can stop without impacting the call center?

We are running CRA 3.5(3) sr1

[s.jankowski]

Workaround:

Kill the WFEngine Service and start Cisco CRA Engine.

or

Workaround : Stop and start service

[dolah]

Although that may have worked, TAC had me reboot my server, and that did work.

Thanks.