Catalyst Center API responding 404 for onboarding (pnp) queries

[ARCenBois]

Hello,
Working with the Cisco Catalyst Center version 2.3.7.4-75326

When I try to call PnP API queries within the C Center web interface or from postman/scripts, I get unexpected results 404. Other APIs work well.

Example with "get devices lists":

Error :

{
"servlet": "dispatcherServlet",
"message": "Not Found",
"url": "/api/pnp/v3/pnp-device",
"status": "404"
}

Do someone know about this ?

I can claim/see devices from the dashboard without any issues.

Thank you


Edit : disabling and re-enabling the API bundle does not change anything

[Gabriel Zapodeanu]

I have tested in my lab and I do not have this issue. Please work with TAC to troubleshoot.

[ARCenBois]

Hello, thak you for your answer.
How do you advice me to work with TAC ? Is there a file in the CCC device that could help me ?
Also it appears that the URL used by the CCC and the URL in the documentation are not the same : i found the working call on /api/v1/onboarding/pnp-device instead of /dna/intent/api/v1/onboarding/pnp-device.

[Gabriel Zapodeanu]

Open a TAC case and they will help you, providing the troubleshooting steps and what info they need from you. If you are not sure how, please reach out to your Cisco Account Manager, SE, or the Cisco Partner you work with.