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866
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7
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3
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Unable to access Https:// of APIC-EM,

Phaniraj D J
Level 1
Level 1

We are unable to access the HTTPS link on APIC-EM, Services were running last week & we had unexpected power shutdown,  once after the power restoration, we are unable to access the application via HTTPS.

I checked with grape instance status command all services are running, however,  all services are running, Can someone help us to know how to configure start Hppts services.


Thanks

Phani

3 Replies 3

aradford
Cisco Employee
Cisco Employee

reverse-proxy service provides HTTPS, and node-ui is the UI service.

Does the API respond?

Have you done a "reset_grapevine" to restart all of the services gracefully?

NOTE: make sure you say "N" to the destroy disks option, otherwise your controller will go back to factory defaults.

Phaniraj D J
Level 1
Level 1

Yes, App responding.

During the rest_grapevine i got an error of NTP is not syncing, After configuring the NTP using Config_Wizard command, now the application is up & running, no data loss.

Thanks

Phani

yes, NTP would cause issues.