Hello Kaleb,
Thank you for reaching out with your inquiry today!
It appears that your question is not related to CX Cloud. Therefore, I would recommend opening a TAC case to receive the best answer for your query. I hope this guidance is helpful. Feel free to provide additional context to your initial query as well!
Should you have any more questions or require additional clarification, please don't hesitate to ask. If the information I've provided has helped resolve your inquiry, please consider marking it as "Accepted as Solution."
Thank you again for your inquiry. Have a fantastic day!