Benefits of integrating Cisco Nexus Dashboard Insights & ServiceNow

[John Pell]

Did you know that there is an integration available for Nexus Dashboard Insights in to ServiceNow? 

You can find the details and request it here  

Now you know there is an integration available, why should you consider implementing it.  Well here are a few benefits that you could see in your organisation from doing so

Benefit	Detail
Reduced mean time to resolution (MTTR)	Quicker identification & remediation of network issues because of improved visibility & data can lead to reduced downtime and improved service levels.
Improved visibility and troubleshooting capabilities	Presenting the networking traffic & performance data into ServiceNow provides a single pane of glass for IT operations teams giving them better understanding of their networks to quickly troubleshoot issues.
Automate incident management processes	ServiceNow can automatically create & assign incidents based on data from Dashboard Insights, freeing up IT staff to focus on more strategic initiatives.
Improved Compliance position	Organisations can centrally track & manage changes to their networks. This can help them to comply with industry regulations, such as PCI DSS & HIPAA.
Enhanced ServiceNow CMDB data	Dashboard Insights can enrich the data in ServiceNow's CMDB with additional information about network devices & configurations, helping IT staff to better understand their networks & make more informed decisions.
Enrichment of ServiceNow incidents with detailed telemetry data	Dashboard Insights can provide detailed telemetry data about network traffic & performance to ServiceNow incidents saving time in the troubleshooting & data capture phase of an incident. This can help IT staff to identify & resolve issues faster.
Reduced risk of outages and vulnerabilities	By gaining better visibility into their networks & automating incident management, Organisations can reduce the risk of outages and vulnerabilities. This can help to protect their businesses from financial losses & reputational damage
Accelerated change velocity	Through enriched CMDB data & Service Mapping, organisations can understand change impact faster resulting in accelerated change cycles within their networks. This can help them to keep pace with the ever-changing demands of their businesses
Cost savings	Organisations can realise cost savings in several areas, including reduced MTTR, improved efficiency & productivity within the IT Teams, whilst reducing organisational risk.

With each of these benefits, the integration between ServiceNow and Cisco Nexus Dashboard Insights empowers your organisation to effectively manage IT services, streamline network operations, ensure compliance, and drive positive business outcomes. It's a powerful combination that brings together the best of IT service management and network analytics, setting the stage for success in the digital era.

Any questions or comments on this tag me in the comments below

[jmapelit@trends.com.ph]

THanks for this information , have a nice day !! very informative 

[Paulo Thame]

Thanks for sharing your time with us, John!

[aoaraneta]

Good and nice Article, lots of learning

[Atif Raees]

I want to understand possibility to integrate ASRs to Nexus Dashboards to have end to end management/provisioning.

[bbubbers]

John, very cool article. Nicely written, very informative. Great work!

[cabrera.vasquez.cesar]

It is always great to read something that could make easier our work. Good reading

[niroulabhaa]

I think its great if you have ServiceNow. As not everyone doesn't use the ServiceNow, it is important to have easy API integration with any tools.

[JyrkiHalonen]

Thank you @John Pell  for sharing this, good valuanble information.

[rvarelacordero]

Thanks for sharing guys 

[jtisip]

Thanks John for the helpful article

[jama]

Is nexus Dashboard included as part of a purchase of a nexus equipment?

[jpiperat]

@jama, entitlement to use Nexus Dashboard is included with any Nexus license type, i.e., there is no separate license, and the virtual edition of Nexus Dashboard is offered free-of-charge from Cisco. If the preference or requirements dictates a physical Nexus Dashboard cluster, that requires a purchase, but there are often incentive programs in-place that may apply such that the cost of the cluster is nominal or support-only, e.g., a specific size Data Center Enterprise Agreement provides a free, 3-node cluster, not including support.

[Katie]

It's great and useful article about the benefits between ServiceNow and Cisco Nexus Dashboard Insights.

[JOSE ANTONIO ALVAREZ CUBERO]

What are the key advantages of integrating Cisco Nexus Dashboard Insights with ServiceNow for network management and automation, and how does this integration enhance IT operations and service delivery?

[Maurizio Maggiora]

Cloud dashboard are the future and, in many case, the present