We have been having problems with upgrading one of out NCS 5501-SE to version IOS-XR 7.7.21 from version 7.5.2.
We have followed the guide to upgrade by doing a "Classic Upgrade". We get the following error message when we do an "install activate id < id#> noprompt" in the "install log"
2024-02-29 16:39:41 Install operation 97 started by manne:
2024-02-29 16:39:41 install activate id 96 noprompt
2024-02-29 16:39:44 No install operation in progress at this moment
2024-02-29 16:39:44 Checking system is ready for install operation
2024-02-29 16:39:45 'install activate' in progress
2024-02-29 16:39:45 ISO ncs5500-mini-x-7.7.21 in input package list. Going to upgrade the system to version 7.7.21.
2024-02-29 16:39:49 Optimized list to prepare after sanitizing input list for superseded packages:
ncs5500-mpls-2.1.0.0-r7721.x86_64
ncs5500-eigrp-1.0.0.0-r7721.x86_64
ncs5500-lictrl-1.0.0.0-r7721.x86_64
ncs5500-isis-2.1.0.0-r7721.x86_64
ncs5500-ospf-2.0.0.0-r7721.x86_64
ncs5500-mgbl-3.0.0.0-r7721.x86_64
ncs5500-k9sec-3.1.0.0-r7721.x86_64
ncs5500-li-1.0.0.0-r7721.x86_64
ncs5500-mcast-3.0.0.0-r7721.x86_64
ncs5500-mini-x-7.7.21
ncs5500-mpls-te-rsvp-3.1.0.0-r7721.x86_64
2024-02-29 16:39:49 Package list:
2024-02-29 16:39:49 ncs5500-mpls-2.1.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-eigrp-1.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-lictrl-1.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-isis-2.1.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-ospf-2.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-mgbl-3.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-k9sec-3.1.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-li-1.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-mcast-3.0.0.0-r7721.x86_64
2024-02-29 16:39:49 ncs5500-mini-x-7.7.21
2024-02-29 16:39:49 ncs5500-mpls-te-rsvp-3.1.0.0-r7721.x86_64
2024-02-29 16:39:49 The operation is past point-of-no-return and can no longer be stopped!
2024-02-29 16:39:49 Action 1: install prepare action started
2024-02-29 16:39:49 Triggering prepare operation.
This may take a while...
2024-02-29 16:40:44 Following error(s) occurred in sysadmin vm(s) during install operation:
2024-02-29 16:40:44 Preparation failed with the error:
Error CMD=python /opt/cisco/calvados/bin/lvutils.py system --staging_loc /misc/disk1 --initrd /media/install_tmpfs/tmp.wAb5xjack3/boot/initrd.img returned --->
2024-02-29 16:40:44
Error stack for 0/RP0 :
#1 Insufficient space for /media/install_tmpfs/tmp.wAb5xjack3/boot/initrd.img extraction in staging location /misc/disk1. Staging Free Space : 1575 MB, initrd Size : 1824 MB, Estimated uncompressed initrd size : 2371 MB
Please collect 'show tech-support install one-showtech' from XR and
'show tech-support ctrace' from Admin and pass this information to
your TAC representative for support.
2024-02-29 16:40:48 Ending operation 97
2024-02-29 16:40:48 Install operation 97 aborted
We can see that there is not much space on the disk after running "install add source":
RP/0/RP0/CPU0:wan-kantorn01#sh media location all
Mon Mar 4 13:58:08.722 CET
Media Info for Location: node0_RP0_CPU0
Partition Size Used Percent Avail
-------------------------------------------------- ------------------
rootfs: 3.9G 1.9G 50% 1.9G
apphost: 3.7G 133M 4% 3.4G
/dev/sde 969M 520M 58% 383M
hard disk: 5.6G 2.0G 38% 3.3G
log: 459M 138M 33% 287M
config: 459M 3.1M 1% 422M
disk0: 2.0G 49M 3% 1.8G
Media Info for Location: node0_0_CPU0
Partition Size Used Percent Avail
-------------------------------------------------- ------------------
rootfs: 3.9G 2.9G 79% 805M
apphost: 3.7G 133M 4% 3.4G
/dev/sde 969M 520M 58% 383M
hard disk: 5.6G 2.0G 38% 3.3G
log: 459M 79M 19% 346M
config: 459M 800K 1% 424M
disk0: 2.0G 5.1M 1% 1.9G
There seems to be a bug regarding this, but there is no workaround.
https://bst.cisco.com/bugsearch/bug/CSCwc78463
How can we free up the disk space and proceed with the upgrade?
