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AXL getLicensedUser

Josh Gross
Level 5
Level 5

Has anyone been able to use the getLicensedUser method in AXL. I'm trying it with version 11 and receive:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

   <soapenv:Body>

      <soapenv:Fault>

         <faultcode>soapenv:Client</faultcode>

         <faultstring>Could not open database table (database.licenseutilization).</faultstring>

         <detail>

            <axlError>

               <axlcode>-242</axlcode>

               <axlmessage>Could not open database table (database.licenseutilization).</axlmessage>

               <request>getLicensedUser</request>

            </axlError>

         </detail>

      </soapenv:Fault>

   </soapenv:Body>

</soapenv:Envelope>

5 Replies 5

davidn#
Cisco Employee
Cisco Employee

Hi Josh,

Can you share the AXL request? Thanks.

David

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Josh,

   Request to post your query under AXL community so that it will help more experts to view the question. For relative information regarding License request to have a look in the following url - CUCM - AXL API : Getting License Info

Thanks and Regards,

Geevarghese

Thank you. I will do that.

sdoddaga
Cisco Employee
Cisco Employee

Hi All,

Wanted to know as to how the above issue got resolved, customer is hitting the same issue on 11.5.1 cucm

Thanks in advance.

Regards,

Sowmya

Did you by chance get an answer on the resolution of this problem?