DevNet General Discussions

Hello,My call flow is the way that call comes to my VoiceGateway 1, then it goes to CUCM and gets answered, then if I transfer call, call goes to VoiceGateway 2 and finally PSTN.So, at this point I have one call leg in VoiceGateway 1, and one call le...

I am working with UCCE Admin APIs using the document attached with this discussion. I actually want to use Agent Skill Group Add and Remove functionality of this API but our current UCCE Deployment Type is not supporting this. With Current UCCE Deplo...

We are trying to understand how we can get pass this CORE issue? Is this some that can be resolved on the Finesse server by enabling something? If so could you let us know please. We are trying to get the Non Gadget Sample to run but this is a hurdle...

Dears,I am trying to access Cisco  Developer network and i get a Runtime exception when i try to login. I used to login to devnet with no issue. can you please help. Below please find the exception i gotGrails Runtime ExceptionError DetailsError 500:...

Hi Team,    I was trying to register a new app, but it's not possible via the webform under Browse/Devnet/Authentication/App Registration.  The second field (Company Name) is required, however, the input form box does not show on the page, or is not ...

Hi guys,I would like to integrate CUCM 8.6 with my own web application, basically an authenticated user should make a call from the webpage.So what is the preferential way to do this?I see some discussions about TAPI/JTAPI/CTIOS but i'm not sure that...

Current Setup: CVP VXML Server running on Windows 2003 R2 has JNDC driver verison of  4.0 is integrated with External Database Dipping  (i.e.SQL Server  2005).New Setup: Our Customer is upgrading SQL database( used for Database dip) from 2005 to 2012...

Hi there,We are facing an issue Unity Connection 9.1 and CUCM 9.1.We are trying to use CUPI in order to create voicemail inbox for CUCM End User.Our Unity Connection doesn't have any LDAP configuration.Through CUadmin page, we just import user from C...

Hello,I working in a project to integrate a cucm cluster with an Altitude dialer, The dialer is working and we use a Windows 2012 as TSP server.Agents will use proper cisco hardphones (7821 and some 8945 SIP phones) registred on cucm.I would be very ...

Can Cisco CUCM/JTAPI handle tromboning for transfers or conferences?TRANSFER Call flow is like this:Inbound call to agent A on CUCM (CiscoCallID 1).Agent A does outbound consult (CiscoCallID 2) to a DN (xDN) on another switch (could be another CUCM o...

HI ,I am trying to integrate the Nuance dialog Module with CVP.The approach I am following isCVP --->(calls) SubdialogInvoke --->(calls) VXML page--->(calls)NDM  controller through vxml sub dialog tag.Currently call traversing to dialogue module and ...

I found a document (Cisco UCCE Developer Reference) that appears to describe a REST interface for UCCE.  Few questions for anyone that's used this:1.  Is this interface exposed on UCCE (not just PUCCE)?2.  The documentation doesn't give detail on how...

Has anyone done any Remote Silent Monitoring with PCCE? I know that Cisco RSM is not supported with PCCE but are there any third party solutions that does this functionality?

   I have scenario where the systems speaks list of available dates to caller and he can say “that one”. Here I need to what date he selected and process that date. How to identify the date played when the input occurred?. Appreciate any input.Thank...