Leave details in the post, such as the name of the sandbox and details about the problem. Make sure to add a label with the type of problem you are having (such as Connectivity Issues and VPN, Sandbox Reservation Issues, Sandbox Specific Technical Issues, or Other Sandbox Issues).
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Hi the standard password and user name are not being accepted by the servers. Any advice?CONNECT_HTTP_PASSWORDciscopsdtCONNECT_HTTP_USERNAMEadministrator
Hi All,We're experiencing infrequent, intermittent issues sending some emails from the Sandbox automation. The issue is under investigation and we hope to have it resolved soon! If you think you've missed an email from us - read on.The most critica...
When I try to login any Agent on Finesse desktopAgent Login IDAgent PasswordAgent ExtensionAgent001ciscopsdt6001Shows the next error dialogI try to register a Cisco Comunicator IP softphone, the error continue.
Hi to all.Currently I have create a UCCX 10.6 lab however when I open the UCCX administration I receive the following error: Configured Licenses:Package: NoneCisco Unified CCX License package is None. Upload a valid license by clicking Add License l...
Hi' Sandbox SupportI have a ACI Hardware Sandbox Reservation on Jan 16thAre there VM templates in the ACI Hardware Sandbox vCenter, since this will in practice be the only way I can create some VMs (uploading VM images is prohibited by bandwidt)BRJes...
Hi,Since yesterday I can't connect to nx-api always on sandbox at devnetsb13.cisco.com. I have tried turning off antivirus and firewall, but still no luck. But I can connect to devnetsandboxlabs.cisco.com/rave04.This person in this thread: VPN to Dev...
I have reserved a Collaboration 10.5 Sandbox, but haven't been able to connect to any of the servers or devices for multiple instances. (2 on Dec 6th, and 1 on Dec 9th)I have connected via Cisco Anyconnect with the provided information from the email...
Hi all,I am very new to this environment, I have been trying to use the IOx sandbox to simulate SAP HANA streaming server. In a general Linux machine I extract the .gz file and modify certain environment variables and install and run the streaming se...
2 of the 5 phones/extensions that I created in CUCM 11.0 cannot log into Finesse they keep getting error message “device associated with that extension or dial number is invalid.” Not sure what to do
Hi!We will host a hackathon with internal people in my company, we heavily use Jabber so we want people to explode possible integrations and innovative functionalities, for this purpose I want to reserve the CUCM Lab (I already did it by myself for t...
HelloI am getting the below error when I try to login as an agent using Finesse.This site can’t be reachedfin-pub-a-50.berlin.icm’s server DNS address could not be found.DNS_PROBE_FINISHED_NXDOMAINplease look into thisThanksAmith
I’m having an issue using a provisioned and active PCCE sandbox lab. the attached document are some of my observations. in short, i am able to access the lab using the VPN credentials provided after reserving a new lab and activation has completed. h...
Hi, I have just reserved the sandbox (UCCX_EarlyRelease Lab ) and able to connect to all the admin servers except finesse. Could you kindly look into it pleaseKindest Regards,Nilesh Manohar
I am getting the following error:The device associated with that extension or dial number is invalid.Surprisingly, it used to work, but all of a sudden the above error appears. Some help is much appreciated!
