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Can't not connect to sandbox collaboration9.1

june.zhou
Level 1
Level 1

Dear Support

Our company Eceptionist has integrated with your Jabber solution. We need to demo this integration to our clients. I made a reservation in your sandbox collaboration9.1. I created several users (Agent.Yvonne, Agent.Call, Admin.Optum) through API (https://10.10.20.1:8443/axl). I can see these users in CUCM but I am not able to use these users to connect to the server or log in to https://10.10.20.1.  Would you please look into this issue for us?

Best Regards,

June

2 Replies 2

amoherek
Cisco Employee
Cisco Employee

moving this to Sandbox forum...

Just curious - how do I connect to the Sandbox forum?  I would like to see about scheduling some lab time.