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Can't Reach Hosts in 'IE3400 - Edge Compute and Cyber Vision' Sandbox

Alex Stevenson
Cisco Employee
Cisco Employee

Hi,

There are three devices listed for this sandbox.

AlexStevenson_1-1710764491613.png

 

A customer reported they cannot reach the 10.10.20.81 host in the sandbox.

I reserved the sandbox and was able to log into 10.10.20.81 but nothing is displayed on the page. I tried different browsers as well:

 

AlexStevenson_0-1710764404170.png

 

I then tried to reach the second device, 10.10.20.55, but it began asking me to reset the password. That shouldn't be happening.

 

AlexStevenson_3-1710764595873.png

 

Finally, I tried reaching the third device, 10.10.20.50, and thankfully I was able to connect to it via RDP.

 

Please investigate these connection issues.

 

2 Replies 2

raymair
Cisco Employee
Cisco Employee

Alex, thanks for notifying about this issue. I'll investigate and get back to you.

raymair
Cisco Employee
Cisco Employee

All issues have now been resolved. Sandbox is operational.