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Cannot find Unknown status Phones using RISPort70 API

Hello,

 

I have been trying to find all the Cisco Jabber from my call Manager Cluster. However, the RisPort70 API reference gives me only registered and Unregistered Phones. The unknown Status phone does not show in the output. If I select unknown status phone only, it shows register and UnRegistered phones.

 

How can I achieve all the phones in any status. I am using below XML Soap

 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soap="http://schemas.cisco.com/ast/soap">
<soapenv:Header/>
<soapenv:Body>
<soap:selectCmDeviceExt>
<soap:StateInfo></soap:StateInfo>
<soap:CmSelectionCriteria>
<soap:MaxReturnedDevices>1000</soap:MaxReturnedDevices>
<soap:DeviceClass>Phone</soap:DeviceClass>
<soap:Model>503</soap:Model>
<soap:Status>Unknown</soap:Status>
<soap:NodeName></soap:NodeName>
<soap:SelectBy>Name</soap:SelectBy>
<soap:SelectItems>
<!--Zero or more repetitions:-->
<soap:item>
<soap:Item></soap:Item>
</soap:item>
</soap:SelectItems>
<soap:Protocol>Any</soap:Protocol>
<soap:DownloadStatus>Any</soap:DownloadStatus>
</soap:CmSelectionCriteria>
</soap:selectCmDeviceExt>
</soapenv:Body>
</soapenv:Envelope>

 

Regards,

Sultan Al Arif

1 Reply 1

Jeremy Pringle
Level 4
Level 4

Did you ever find a solution to this issue?  I am trying to do the same thing and getting the same result as you.  CUCM 12.5(SU1)