Error “eUnknownFailure” when sign in my app.

[tongchen02]

Hi all:

     m using "JabberSDK-voice-video-WebVersion9.2_MR6" downloaded from cisco developer website.

     the situation is i sign in the "sample.html" and connect my CSF device, everthing is ok.

     but its only showed at the first.

     when i logout, i had never signin again. i receive an error "eUnknownFailure" in firebug.

     then i register a new account, change another computer. it also happens.

Thanks Jeff.

[Geevarghese Cheria]

Hi Jeff,

  This could happen if the DNS is unable to resolve the host name . Can you please clear the cache and try again.

Since you have tried from another machine i think its not the problem.

Please refer https://communities.cisco.com/message/150055 for related information.

Thanks and Regards,

Geevarghese