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FMC Sandbox Not Working

ivillalo
Cisco Employee
Cisco Employee

Hello, after reserving a FMC sandbox session and getting the email with credentials, I can't access the API explorer nor access API calls with the same credentials.

When trying to access https://fmcrestapisandbox.cisco.com/api/api-explorer/ (as indicated on the rsvp confirmation email), I get prompted to enter my credentials and they don't work. Same for API calls, I get a "Verify your credentials or check the maximum number of allowed concurrent logins." when I try to access the API with Ansible.

The sandbox has worked before for me but I have not been able to access the sandbox since last week.

3 Replies 3

I have the same issue. I'm in the midst of developing an Ansible role but after my vacation cannot access the API anymore.

ivillalo
Cisco Employee
Cisco Employee

Yes, very weird since it used to work. I am using Firefox but I just tried Chrome just to double check access, same result to it would appear the issue is the sandbox itself.

__ToddR__
Level 1
Level 1

I reserved the lab. Got the credentials clicked on the https://fmcrestapisandbox.cisco.com/api/api-explorer/ used the credentials to sign in. Hit enter and it just sat there. In the background behind the sign in prompt shows a cisco symbol it says system processes are starting and nothing. I left the page came back got a 503 error. Left the page came back. It prompts me to sign in over and over. It's like the username and password creds are no longer valid.